Please call 1-866-DHS-2-ICE to report immigration or customs violations.
Contact Information
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I-901 Fee Questions and Payment Issues: Visit the I-901 section of the SEVP website, then send an email to
fmjfee.SEVIS@dhs.gov or
call the I-901 Fee Hotline at (212) 620-3418. |
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I-515A Issues: Visit the I-515A Tool Kit on the SEVP website for quick tips, or send an email to SEVIS.I-515@dhs.gov to inquire about previous documents. |
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Student Questions: Contact the P/DSO listed on the I-20. |
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Exchange Visitor Questions: Contact the RO/ARO listed on the DS-2019. |
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SEVIS System Technical Help: Call the SEVIS Help Desk at (800) 892-4829 between 8 AM and 8 PM, EST or email
SEVIShelpdesk@eds.com. |
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PDSO/DSO or RO/ARO with Technical Issues requiring immediate attention: Email
Toolbox.SEVIS@dhs.gov |
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School Certification Questions: Email
schoolcert.SEVIS@dhs.gov |
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General SEVP Questions: Email
SEVIS.Source@dhs.gov |
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Comments, Suggestions, or Questions about the SEVP website:
The Student and Exchange Visitor Program (SEVP) is pleased to announce a new electronic mailbox, SEVP-Web-Suggestions. This mailbox has been set up for your comments, suggestions, or questions regarding the SEVP section of the ICE.gov website. The mailbox is located at SEVP-Web-Suggestions@dhs.gov. We look forward to hearing from you. |
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As always, if you have questions about the Program or SEVIS, please contact us at
SEVIS.source@dhs.gov. |
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The Student and Exchange Visitor Program (SEVP) is now located in Crystal City in Arlington, Virginia. The SEVP mailing address is: |
Student and Exchange Visitor Program
Attn: (Branch Name)
Potomac Center North
500 12th Street, SW
Washington, DC 20536
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